Frequently Asked Questions
How long will it take for my package to be delivered?
For standard shipping please allow 3 – 5 business days.
For expedited shipping please allow 1 – 2 business days.
For specific updates on your package, use the tracking number that was provided to you via email.
Where do you ship from?
Los Angeles, CA U.S.A.
What is your return and exchange policy?
Your items are eligible for a refund or exchange 21 days from the time your order is delivered. All items must be in their original condition – unworn, unwashed, and in original packaging with all details attached such as patches, studs, chains, etc. We will cover the return or exchange fee. In the rare case you received a defective item please contact us at support@scumbagsneverdie.com with photos and your order number in the subject line.
Can I cancel or change my order?
You may cancel your order before it ships. Unfortunately, once you have placed an order you cannot change it.
I didn’t receive my package what do I do?
File a report with the shipping carrier and send a copy of the report to support@scumbags.com with your order number in the subject line. Please allow 7-10 days for us to respond.
How do I take care of my items?
Care Instructions:
Tee Shirts:
- Machine Wash Cold
- Tumble Dry Low
- DO NOT iron graphic directly
Do you have a size chart?
Yes!
|
MEN’S/UNISEX |
CHEST TO FIT |
|
Small (S) |
34” – 37” |
|
Medium (M) |
38” – 41” |
|
Large (L) |
42” – 45” |
|
Extra Large (XL) |
46” – 49” |
|
Double Extra Large (2XL) |
50” – 53” |
Do you do re-stocks?
Yes. Sign up for emails to be notified as soon as something becomes available.
How do I contact you?
Contact us via email at: support@scumbagsneverdie.com